intelligent document processing augmented by AI/ML

HappyNest Slashes Income Verification Time by 90% Through AI Automation

Industry

Financial Services

Teams & Services

AI/ML Engineering / DevOps

Tech & Tools

Amazon Bedrock / Amazon S3 / AWS Lambda / Amazon RDS (MySQL) / AWS SQS / Terraform Amazon DynamoDB

Key Data Points

80-90% reduction in manual effort for processing W2s, pay-stubs, and bank statements. Al eliminates most human intervention in document processing. Only edge cases or low-confidence extractions require manual review
95-99% accuracy in extracted financial data, reducing errors in income verification.
100% automation of document ingestion and structuring, eliminating manual data entry. No manual data entry is required; read and format data automatically.

The Vision

To empower everyone, regardless of income, to achieve financial freedom through accessible and reliable real estate investing.

The Goal

HappyNest aimed to automate and improve the accuracy of income verification by streamlining the processing of financial documents such as W2s, 1040s, and bank statements. The goal of this project was to build an Intelligent Document Processing (IDP) pipeline that could extract, structure, and store key financial data in a queryable format, reducing manual effort and minimizing errors.

The Challenge

The existing manual review process created a significant operational bottleneck. With staff reviewing and inputting data by hand, the process was not only time-intensive but also introduced the risk of human error and inconsistencies in income verification.

The Solution

Protagona developed a sophisticated solution leveraging Amazon Bedrock's AI capabilities and AWS best practices for document processing. What began as a proof of concept evolved into a robust, scalable system that could seamlessly integrate with HappyNest's existing verification workflow.Protagona leveraged AI-powered tools on Amazon Bedrock, along with AWS best practices for document ingestion, storage, and processing.

OUTCOMES

This IDP project has been a huge win for us. We’ve taken a slow, manual process and turned it into something fast, accurate, and effortless. Our team no longer has to spend time pulling data from documents, and the results are more reliable than ever. Plus, we now have a solid foundation to build on as we expand this capability. It’s exactly the kind of innovation that helps us work smarter and serve our customers better.

Jesse Prince, CEO of HappyNest

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